Known Consignor declaration update

Effective 1st of March 2021 the Hong Kong air forwarding security moved towards 100% X-ray scanning for all air cargo as per WCO requirements. Considering these changes, customers will no longer be required to complete a Known Consignor (KC) declaration. However, should a customer wish to have an X-ray exemption (relative to the sensitive commodities…

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Chinese Lunar New Year Holiday 2021 ~ Courier Services

Dear valued customer, The Royale International team will be available as normal throughout the holiday to assist with any requirements or answer any questions you may have. For immediate assistance please contact us as follows; Courier Operations:                    operations@royaleinternational.com Customer Service:                       cs@royaleinternational.com 24/7/365 Hotline:                       +852 2318…

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Chinese Lunar New Year Holiday 2021 ~ Time Critical Services

Dear valued customer, The Royale International Time Critical team will be available as normal (24/7/365) throughout the holiday to assist with urgent requirements or answer questions you may have. For immediate assistance please contact us as follows; Handcarry/OBC:                          handcarry@royaleinternational.com NFO/Next Flight Out/AOG:      nfo@royaleinternational.com 24/7/365 Hotline:                 …

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Service disruption Europe and UK due to new strain of Covid-19

Dear valued customer, Due to a new strain of Covid-19 in the United Kingdom, several shipment routes have been blocked due to restrictions. Therefore, shipments to the UK and Europe may face delays. Royale International is actively monitoring the situation and will arrange deliveries as soon possible. Our apologies for any inconvenience caused. Royale International

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Singapore Security Policy Statement

Royale International is committed to protecting the company’s employees, properties, information, and customer’s assets from potential threats in the supply chain. This security policy sets forth our mission in the implementation and compliance of our internal security standards. As security is key to our service success, all employees are responsible to take the necessary precautions…

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Singapore trade compliance policy statement

This trade compliance policy reflects our commitment to operate in accordance with our code of ethics and business conducts. It also recognises that failure to meet trade compliance requirements can have serious consequences for us, including damage to the company’s reputation, monetary penalties, and suspension/revocation of the company’s exporting or importing privileges with a resulting…

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